KAIZEN™ in Service
From need more, hire more
To flow and resource efficiency and flexibility
Mission
If you have the mission of:
• Shortening processing Lead Times, by striving for 100% value-added activities
• Improving people effectiveness and automate processes
• Reaching high-quality standards in order to achieve 100% customer satisfaction
Challenges
Roadblocks impeding you from fully succeeding
Customers' expectations grow higher with available information that enables benchmarking
Facing the new players that enter the market every day, thanks to online-based solutions
Retaining process knowledge in spite of high employee turnover
Keeping up with new technologies without scattering information and processes through different applications
Complying with data protection regulations
Improving productivity while maintaining service quality and customer satisfaction
Solutions
You need to develop:
Reach best-in-class performance
Start with a Value Stream Analysis
During the Value Stream Analysis workshop we will create an improvement vision for your organisation, business unit or department. By working alongside your team, we will understand the current state of the business processes, design the Value Stream Vision and define an implementation plan to achieve the desired results.
Ready to Start?
Find key opportunities in your service and transactional processes by conducting a Value Stream Analysis.
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