KAIZEN™ in Service

From need more, hire more
To flow and resource efficiency and flexibility

Get started
80
%
of the workforce is employed in services sector
48
%
of time is spent on non-value added activities
9
h
a week is spent in meetings
18
%
of tasks performed could be automated
80
%
reduction in processing costs with automation

Mission

If you have the mission of:

• Shortening processing Lead Times, by striving for 100% value-added activities

• Improving people effectiveness and automate processes

• Reaching high-quality standards in order to achieve 100% customer satisfaction

Challenges

Roadblocks impeding you from fully succeeding


KAIZEN™ offer checklist

Customers' expectations grow higher with available information that enables benchmarking


KAIZEN™ offer checklist

Facing the new players that enter the market every day, thanks to online-based solutions


KAIZEN™ offer checklist

Retaining process knowledge in spite of high employee turnover


KAIZEN™ offer checklist

Keeping up with new technologies without scattering information and processes through different applications


KAIZEN™ offer checklist

Complying with data protection regulations


KAIZEN™ offer checklist

Improving productivity while maintaining service quality and customer satisfaction

Solutions

You need to develop:

Flow efficiency

Resource efficiency

Planning optimization

Reach best-in-class performance

Process Efficiency in Service Retail
Process Efficiency in Public Sector
Inpatient Circuit Optimization in Healthcare

Start with a Value Stream Analysis

During the Value Stream Analysis workshop we will create an improvement vision for your organisation, business unit or department. By working alongside your team, we will understand the current state of the business processes, design the Value Stream Vision and define an implementation plan to achieve the desired results.

Ready to Start?

Find key opportunities in your service and transactional processes by conducting a Value Stream Analysis.

* required fields

arrow up